Help & Frequently Asked Questions

Everything you need to know about practicing English on MantraTalk, WebRTC voice security, point economy, and community safety.

🎙️ Platform & Voice Matchmaking

Is MantraTalk completely free to use?

Yes, 100%. MantraTalk operates on a fair peer-to-peer model. Every user receives free daily voice minutes. Completing practice calls earns you points to continue speaking indefinitely without subscriptions or paywalls.

How fast are 1-on-1 voice matches?

Our real-time Redis matchmaking engine connects you with an active practice partner in under 3 seconds based on your selected room topic and proficiency level.

Do I need to install any software?

No downloads are required. MantraTalk runs natively inside any modern browser (Chrome, Safari, Firefox, Edge). You can also add it to your mobile home screen as a Progressive Web App (PWA).

📚 IELTS & Exam Preparation

How do IELTS Practice Rooms work?

In IELTS rooms, you are paired with fellow exam candidates. The screen displays real timed cue cards and Part 3 prompts to simulate genuine exam conditions. Check out our IELTS Part 2 Strategy Guide for tips.

Can I practice specific IELTS topics?

Yes. You can filter practice queues by specific categories like Technology, Education, Work & Ambition, Environment, or General Discussion.

🔒 Privacy & Security

Are voice calls recorded or listened to?

Never. Calls stream peer-to-peer directly between participant browsers using encrypted WebRTC protocol. No audio data ever touches our servers or is saved anywhere. Learn more in our Privacy Policy.

What is the 2-Minute Safety Shield?

The 2-Minute Safety Shield allows you to evaluate any match during the first 120 seconds. If a caller is disrespectful, you can disconnect instantly without losing points. Read our Safety Guidelines.

❓ Troubleshooting & Contact

My microphone isn't connecting — what should I do?

Ensure your browser has been granted microphone permission in page settings. Refresh the page or test your hardware on our web client.

How do I report a policy violation?

Tap the red "Report & Block" icon during or immediately after a call. Violators face automated hardware and IP bans within minutes.

Still have questions?

Contact our support team directly via our Contact Page or email us at [email protected].